2.4GHZ wifi drops and poor performance when a wired connection is active
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2.4GHZ wifi drops and poor performance when a wired connection is active
19-12-2019 8:40 PM
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My partner's laptop uses a 2.4 ghz wifi connection. Her best download speed is around 12mb.
I use a 5ghz wifi connection on my newer laptop from the same location and get around 20mb.
My son, downstairs, connects a desktop via ethernet, My partner's internet connection becomes intermittent when he is connected and her speed drops to no more than 2mb while my connection is unaffected. When he disconnects, her service returns to normal.
I have no explanation for this. Has anyone else experienced similar and can offer any advice on how to fix it?
Thanks in anticipation!
Chris
Re: 2.4GHZ wifi drops and poor performance when a wired connection is active
20-12-2019 7:11 PM
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Is the desktop PC directly wired with ethernet to the hub?
How long is the ethernet cable?
Re: 2.4GHZ wifi drops and poor performance when a wired connection is active
21-12-2019 9:21 AM
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What router Chris?
Bob Pullen
Plusnet Product Team
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