wrong landline number
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Re: wrong landline number
31-01-2020 4:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
hi, my order is currently being procesed with you but you are still quoting the incorredct landline number.
i will require the same number i have now.
i did speak to someone over the phone last week and they said they had updated it but in an email after that it still quotes the wrong one.
could someone pleae clarify that i will still have the same number as i do now?
thanks
Fixed! Go to the fix.
Re: wrong landline number
01-02-2020 7:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello Zena,
I am sincerely sorry to hear that we have the orders placed with the wrong number, so that we can look into this and take the corrective action can you PM us the correct number and update this thread.
Once we have this we will investigate further.
Re: wrong landline number
01-02-2020 11:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
hi. i have sent you a message 😊
Re: wrong landline number
03-02-2020 8:20 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thread moved from Home Phone to My Order.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: wrong landline number
03-02-2020 7:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
hi, still waiting for a response.
i sent a mesage a requested
thanks
04-02-2020 5:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @zena,
My colleague @SammyM just asked me to take a look at this for you, unfortunately we're going to have the cancel the order that's been placed and tomorrow morning once this updates we'll pop it through again for the correct number. Sammy will pick this up for you when she's in first thing tomorrow.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page