cancel
Showing results for 
Search instead for 
Did you mean: 

when will i get my order

FIXED
Highlighted
Newbie
Posts: 2
Registered: ‎14-05-2020

when will i get my order

hi,I ordered a broadband package on 13/03/20,my order tracker has got a green tick for sign up, you have taken my pre paid line rental,but your still checking my details and waiting for the hardware hub. It has been over two months, I know corvid has caused a lot of problems, but still waiting for two months is far too long. What is going on?.

4 REPLIES 4
Highlighted
Moderator
Moderator
Posts: 23,645
Thanks: 4,109
Fixes: 1,056
Registered: ‎11-01-2008

Re: when will i get my order

Fix

Moderators Note


This topic has been moved from ADSL Broadband to My Order

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Highlighted
Newbie
Posts: 2
Registered: 2 weeks ago

Re: when will i get my order

Sorry I cant help but I order in May and to see you still have nothing from March I think I will be cancelling and asking for a refund tomorrow. Ridiculous
Highlighted
Newbie
Posts: 2
Registered: ‎14-05-2020

Re: when will i get my order

hi just to let you know that was an old post,iv had the broadband up and running for about 2 weeks now,its better than my last provider.

Highlighted
Newbie
Posts: 2
Registered: a week ago

Re: when will i get my order

Hi

I placed my order (broadband + phone) in February and have still to receive any service of any kind - not even a 'we've got a problem' message...

 

What's happening? This is costing me money with my existing provider!