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want to delay installation of fibre and phoneline

broxy
Newbie
Posts: 1
Registered: 30-01-2017

want to delay installation of fibre and phoneline

is it possible to delay this at all because I made a little mistake in thinking my old contract with BT was ending on the 23rd feb when in actual fact it ends on 25th feb and BT want to sting me with an early termination charge for the router they supplied.

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 12,735
Thanks: 104
Fixes: 32
Registered: 27-04-2007

Re: want to delay installation of fibre and phoneline

Hi there,

 

Yes, it is possible for us to do this.


As we'd have to cancel the orders and place new ones there is a small risk that the 25th might not be available.

 

I just wanted to make you aware before we go ahead with that.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team