urgent help with sign up

[#1]

today i called and got a price to renew , i accepted the price and want the service 

i was unaware that around the same time my partner tried to arrange service from another provder (vodafone)  which we are now in the process of canceling

could a note be put on my account to this effect - to ignore any request from voda and its all being canceled

thanks - very frustrating  

[#2]

Thanks for getting in touch @steveo3002 

I'm happy to see you've decided to stay with us. I can see you've since had clarification on this from us Here which was sent via email at the time. Feel free to let us know if there's anything else you'd need help with.

[#3]

thank you for the reply

ive had ongoing issues canceling voda (never again)  could i please ask you to confirm everything is still okay as despite canceling with voda i still get emails that its going ahead and fear i will get cut off from plusnet due to vodas incompetence

just to confirm again...i still wish to carry on with plusnet,  

thank you and apologys for any confusion

[#4]

Hi @steveo3002, thanks for your post.

We've just sent you this ticket with regards the Vodafone order.

Please let us know if you need any further help.