unlimited broadband only
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Re: unlimited broadband only
25-03-2020 4:53 PM
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Moderators Note
Posts released from spam filter.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: unlimited broadband only
26-03-2020 3:08 AM
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Hello @dvorak thank you for releasing my attempts to add a message to this thread. No warning was given, so two attempts were made. There is an open slow speed fault in my PlusNet account which says that we can post images, but it always rejects my jpg image files. We are very pleased that the PlusNet community will allow posting of jpg image files. Thank you.
Re: unlimited broadband only
14-05-2020 12:34 AM - edited 14-05-2020 12:42 AM
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Today's BTW Basic Speed Test says:
Ping = 56 ms, Download = 10.49 Mbps, Upload = 0.0 Mbps.
Additional Diagnostic: The Performance Tester is unable to run a Tap1 service for your broadband connection. Raise this issue with your service provider if this problem persists
Kind regards.
Re: unlimited broadband only
14-05-2020 1:05 AM - edited 14-05-2020 1:07 AM
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Exchange's nearby Cabinet Broadband Availability is:
Re: unlimited broadband only
16-08-2020 10:03 PM - edited 16-08-2020 10:08 PM
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The slow speed fault is persistent. Our check today was optimised, i.e. undertaken with no phone plugged in, laptop wired to PlusNet service which was wired via micro filter to BT master socket. The laptop was not running any additional programs. No other devices were using the PlusNet service.
Local Green Cabinet (FTTC) Broadband Availability, Downstream 47.5 to 32 Mbps, Upstream 8.2 to 6.3 Mbps
BT_Wholesale (recommended) and My_Broadband Speed Tests open but both fail to complete.
Think_Broadband Speed Test result = Latency 26 ms, Download 23.0 Mbps, Upload 6.2 Mbps.
(Ofcom broadband test result = Data delay 8.6 ms, Download 23.2 Mbps, Upload 8.6 Mbps.)
Re: unlimited broadband only
16-08-2020 10:57 PM
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Removing the micro filter does not change speed test result.
Background information for previous post:-
Re: unlimited broadband only
17-08-2020 4:10 PM
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