reward card

[#1]

Can someone tell me when you get a email for my 75 pounds reward card, it has been over ten days not received a thing I have tried the call center total waste of time.

[#2]

Hello @davej1,

Thanks for getting in touch and welcome to the forum. So that we can assist further can you advise if the deal was taken directly through our website or an affiliate site such as Top Cash back?

[#3]

Hi Sammy M.

thanks for getting back to me.

we applied through Uswitch who directed me to apply through your website.  Had an online chat yesterday with one of your colleagues  who advised we need to chase reward card through Uswitch - have called them today and they advise us this was not the case we need to request it from PlusNet. 

thanks Dave

[#4]

Hi @davej1,

Thanks for getting in touch.

I'm sorry that you haven't received any details about the reward card, I appreciate you querying this. Please accept our apologies for any inconvenience caused.

I have looked into this for you and have sent you a response here.

Let us know if you need anything further.

Thanks - Tahir

[#5]

Hi 

I have checked all my emails (including spam/junk) and cannot find a link to request the £75. reward card. How do I go forward from here. 

thanks

Dave

[#6]

Hello @davej1

Thank you for informing us you have checked all your email inbox.

I have updated your ticket with a response. You can view this by Clicking Here

Should you require any further assistance, please do get back in touch with us.

Best wishes