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red light on internet light on router

Gravestc
Newbie
Posts: 1
Registered: 05-11-2016

red light on internet light on router

Hi, my broadband was due to be set up on the 4th/midnight on 5th but I still haven't received confirmation that it's complete. I tried setting up my router just in case it worked but all I get is a solid red light in the internet segment.
Please could a staff member let me know what's happening?
Thanks in advance,
-Sam
1 REPLY
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: red light on internet light on router

Hi @Gravestc,

I believe that this was resolved for you later on in the day, you're showing an active connection as it seems.

Let me know if you have any problems.

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet