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re Fibre activation

Newbie
Posts: 1
Registered: ‎17-12-2020

re Fibre activation

Hi
I realise that the support team are probably pretty busy today, but when somebody has a moment...


My phone line switched to my new address today as scheduled, and I received a text message to confirm this. My broadband was supposed to be activated on 14.12.20 but this was pushed back to 17.12.20.


Could somebody take a look and let me know when my broadband will be activated? Will it be today?

 

I rely on it for my home working.


Thanks in advance, Stephen

2 REPLIES 2
Moderator
Moderator
Posts: 30,102
Thanks: 3,187
Fixes: 489
Registered: ‎14-04-2007

Re: re Fibre activation

Moderators Note
This topic has been moved from Fibre Broadband to My Order.

Customer and Forum Moderator. Windows 10 Firefox 84.0.2 (64-bit)

Plusnet Help Team
Plusnet Help Team
Posts: 115
Thanks: 20
Fixes: 5
Registered: ‎08-04-2020

Re: re Fibre activation

Hi @Hamburger999, I can see Openreach have said this was due to be fixed this morning - can you confirm whether this is the case on your side?

 Jess Moore
 Plusnet Help Team