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"Your broadband order has been delayed."

LemW28
Newbie
Posts: 1
Registered: ‎30-07-2023

"Your broadband order has been delayed."

Hi

 

I made an order for broadband on a rental property yesterday, and this morning have received a text stating the above. 

 

From what I can tell, this is potentially normal, as I have seen that it has happened to others on here. However, I am just posting to set my mind at rest that nothing is going too wrong. 

 

Cheers

Lem

1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,927
Thanks: 1,536
Fixes: 480
Registered: ‎01-01-2012

Re: "Your broadband order has been delayed."

Hi @LemW28 

It looks like there was a slight hiccup with our systems when we tried to place your order.

Those issues have been resolved now and we've been able to replace them for you 

So far all looks good to go on the 15th

 

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team