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"We've found a potential problem on your telephone line."

pompey
Interested
Posts: 1
Registered: ‎25-10-2018

"We've found a potential problem on your telephone line."

My order status says:

"We've found a potential problem on your telephone line.

We'll look into this and will be in contact with you shortly."

Nobody has been in contact.

I have an existing BT telephone line so it's hard to see what the problem might be.

Any suggestions?

1 REPLY 1
Satss
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 438
Fixes: 37
Registered: ‎06-08-2018

Re: "We've found a potential problem on your telephone line."

Hi @pompey

 

Sorry to hear about this. I have looked into this for you and updated you on this via a ticket on your account here

 

Kind regards,