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"Checking your line: We've found a potential problem"

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Newbie
Posts: 1
Registered: ‎19-09-2020

"Checking your line: We've found a potential problem"

Hi,

I put an order in to join Plusnet on the 5th September with a start date of 21st September. But my broadband order tracker

is stuck at "Checking your line", stating there is a potential problem with the line and we will be in contact soon. I haven't had

any contact from Plusnet about this. I'm currently stuck paying stupid prices on a rolling monthly BT broadband, and I really 

don't want to keep doing that. I was hoping to be with Plusnet in a few days! Please can someone check on this and let me 

know?

 

Thank you