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potential problem on your telephone line

FIXED
sanfran123
Interested
Posts: 1
Registered: ‎01-11-2018

potential problem on your telephone line

I put a new order on 24 Oct and my line should be live two days ago, but the order status says 'potential problem on your telephone line' and haven't heard anything since. I have been with plusnet and never had this line problem before. Could someone give me an update please? 

Tags (2)
1 REPLY 1
AishaK
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 178
Fixes: 12
Registered: ‎06-08-2018

Re: potential problem on your telephone line

Fix

Hi @sanfran123,

 

I'm sorry to hear about the issues you're currently experiencing.

 

I have left a ticket on your account regarding your query. You can view this here

 

Please get in touch if you have any further questions.

 

Thank you,

 

Aisha