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phone service live but no internet

FIXED
kidgorgeous
Dabbler
Posts: 23
Thanks: 2
Registered: ‎02-11-2018

phone service live but no internet

Hi.

 

Had an openreach engineer around today and although i received an email saying my home phone service is live i have no internet. (red light on the router). Does the broadband part of my order become live at a later date? Also the engineer was the one who pluged my router in as i thought i had to wait till i had confirmation from plusnet?

 

Thanks.

 

 

2 REPLIES 2
kidgorgeous
Dabbler
Posts: 23
Thanks: 2
Registered: ‎02-11-2018

Re: phone service live but no internet

So the broadband came on overnight,  Very pleased with everything so far.

 

Thanks

 

 

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,184
Thanks: 462
Fixes: 126
Registered: ‎27-04-2007

Re: phone service live but no internet

Fix

Hi there, I'm glad to see everything's up and running, do shout up if you encounter any problems. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team