Hi there, is Plusnet setting up broadband lines for new customers? I have placed an order almost three weeks ago, which had to be reviewed due to a system error on 14th of March. I received the router, but the only thing I heard since is that my "phone order was cancelled", which I honestly don't mind, I care about the broadband order only. It seems that only thing that is pending is setting up the line, which was originally estimated to take 10 - 12 working days.
I know these are difficult times. However, I would not urge you for anything. I am not switching from another provider, I am WiFi less in a quarantine, which makes my life really difficult right now. At the same time, it should not be that complicated to set things up, as the occupants of my flat had their broadband from Plusnet before.
Plus net is the easiest, but not the only option to get connected. If you are running out of resources and there is no chance that I will get connected any time soon, please, let me know, so i can search for alternative solutions to my quarantine internet abstention.
