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paid upfront, still no router/broadband

wilmac15
Newbie
Posts: 1
Registered: ‎30-08-2020

paid upfront, still no router/broadband

Paid almost 2 weeks ago, still no router or date for service to go live, nor any word on reward, please advise

1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,131
Thanks: 991
Fixes: 401
Registered: ‎01-01-2012

Re: paid upfront, still no router/broadband

Thanks for your post @wilmac15

I'm afraid I'm not finding any accounts with your username

Can you drop me a PM with your full address and postcode so we can look into this for you?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team