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order still "checking your line"

stephenielocke
Hooked
Posts: 6
Registered: ‎26-07-2018

order still "checking your line"

Hi. 7 days after order and first payment the status of my order is still on "checking your line"

it's killing me not having internet plz help lol
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 5,797
Thanks: 559
Fixes: 212
Registered: ‎01-01-2012

Re: order still "checking your line"

Hi there.

It looks like the orders placed failed so we've had to replace them

We'll update you as soon as we know more

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team