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no phone no internet

FIXED
eighty8
Newbie
Posts: 1
Registered: ‎27-11-2017

no phone no internet

hi, new customer   here, supposed to be connected wednesday, cant get through to customer services waiting 40 minuits on another phone twice .what is happening people.    HELP!

2 REPLIES 2
Gel
Aspiring Champion
Posts: 2,332
Thanks: 299
Fixes: 29
Registered: ‎02-08-2007
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,548
Thanks: 10,227
Fixes: 1,596
Registered: ‎21-04-2017

Re: no phone no internet

Fix

Hi there.

It looks like your order completed last Wednesday but testing your line is showing a potential line fault.

I'm raising this to Openreach now and we'll be in touch by e-mail soon.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet