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no phone no internet

FIXED
eighty8
Newbie
Posts: 1
Registered: ‎27-11-2017

no phone no internet

hi, new customer   here, supposed to be connected wednesday, cant get through to customer services waiting 40 minuits on another phone twice .what is happening people.    HELP!

2 REPLIES
Gel
Seasoned Pro
Posts: 1,663
Thanks: 168
Fixes: 14
Registered: ‎02-08-2007
Plusnet Help Team
Plusnet Help Team
Posts: 10,054
Thanks: 3,181
Fixes: 506
Registered: ‎21-04-2017

Re: no phone no internet

Fix

Hi there.

It looks like your order completed last Wednesday but testing your line is showing a potential line fault.

I'm raising this to Openreach now and we'll be in touch by e-mail soon.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team