no cashback email
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Re: no cashback email
- « Previous
-
- 1
- 2
- Next »
Re: no cashback email
30-10-2019 9:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: no cashback email
30-10-2019 2:18 PM - edited 30-10-2019 2:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @Carzo18,
I'm sorry you've not received your cashback claim. I've raised this ticket on your account with your unique link to fill in the form. Once you've done that the cashback will be issued to you.
EDIT I've just re-read your post. Apologies ignore the above. If you click the ticket link and reply back confirming we're able to claim this for you I'll get that arranged. Once you've updated the ticket let us know here.
Re: no cashback email
31-10-2019 11:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: no cashback email
31-10-2019 4:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @Carzo18,
I'm sorry to hear that you've experienced problems with opening the link. I've checked your account and it's showing that you've now claimed your cashback reward and you should receive this within the next 30 days. Please let us know if you have any questions.
Re: no cashback email
20-11-2019 12:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
I've signed up for Plusnet a few weeks ago but still have not received the email to request the cashback. Can you please help?
Thanks,
Dominik
Re: no cashback email
20-11-2019 1:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @dominik_15, thanks for getting in touch.
Sorry to hear of the lack of communication there has been with your cashback.It looks like an email was sent on 11/11/2019 to claim your reward - I'm sorry to hear this does not seem to have reached you correctly. We'd be happy to redeem this on your behalf if you'd like? Once redeemed, this would then be sent in the post within 30 days.
Let us know how you wish to proceed
Re: no cashback email
20-11-2019 8:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: no cashback email
21-11-2019 7:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @dominik_15,
I've just resent your unique code and raised it as a ticket on your account.If you can fill your details on the form for us the cashback will be issued.
- « Previous
-
- 1
- 2
- Next »
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page