new connection
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new connection
11-10-2016 5:01 PM
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Re: new connection
11-10-2016 5:15 PM
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Unfortunately the orders failed and no notification was generated on your account.
I do sincerely apologise for the lack of communication on this. I'll get the order re-placed for you and raise a new ticket on the account regarding this.
Re: new connection
11-10-2016 5:31 PM
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Re: new connection
11-10-2016 5:45 PM
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Oddly the same thing that happened to me last Friday.... I'm hopeful that by close of tomorrow I might actually have broadband again.
Re: new connection
11-10-2016 5:53 PM
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I've replaced the orders and we're monitoring these via a ticket on the account, where updates will be provided.
Re: new connection
11-10-2016 6:44 PM
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Re: new connection
11-10-2016 6:46 PM
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Re: new connection
11-10-2016 7:58 PM
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