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my order

MD1
Newbie
Posts: 2
Registered: 12-09-2017

my order

morning can someone mail me a update about my new order. I haven't had any notifications about the status and require a new line install and broadband and phone connection.My last order was cancelled so I have had to wait another 2 weeks, although no one informed about the cancellation. I seem to get significant problems with Plusnet set up and customer service availability, all very frustrating.

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,071
Thanks: 852
Fixes: 208
Registered: 21-04-2017

Re: my order

Morning,

 

I've updated your ticket now and sent you an email.

Let us know if we can help further.


Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
MD1
Newbie
Posts: 2
Registered: 12-09-2017

Re: my order

Thank you can we send a mail to my nominated e mail on this forum?

Plusnet Help Team
Plusnet Help Team
Posts: 4,071
Thanks: 852
Fixes: 208
Registered: 21-04-2017

Re: my order

You can update your email address here: https://www.plus.net/my.html?action=view_details&s=0

In the meantime, you can view updates to the ticket here: https://www.plus.net/wizard/?p=view_question&id=156552480

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team