cancel
Showing results for 
Search instead for 
Did you mean: 

minus amount on my existing account will it continue

Highlighted
Newbie
Posts: 1
Registered: ‎14-05-2020

minus amount on my existing account will it continue

i have just altered my phone to anytime calls and i was getting a minus £10.93 on my existing broadband a phone contract

will this dicount amount still be on my account? please let me know the phone change will start on the first of june 2020 

1 REPLY 1
Highlighted
Hero
Posts: 4,203
Thanks: 1,380
Fixes: 38
Registered: ‎24-02-2012

Re: minus amount on my existing account will it continue

@Saffy Changing your call package should not affect any other items on your contract, but I would check your next couple of bills carefully - very occasionally, this change can erroneously make the system think you have started a new contract. It doesn't happen that often, so don't worry too much.

John