lack of info about plusnet tv

[#1]

Just joined plusnet; decided to add youview. What a disaster! Salesperson told me YouView box will come ready configured. Box arrived, no new channels configured; support staff tell me it could take upto 5 days, most likely 2-3 days. YouView FAQ states "within 24 Hours". YouView Guide states  extra channels will be seen under 'subscribed" heading; guess what no such heading! Am I regretting my choice already, you bet!!

[#2]

Hi jimhrvy,I think you should give it a chance,try switching off at the back and then on,should sort it out.Do you have any channels at all?What exactlty are you not receiving that you want to subscribe to?

[#3]

Hi there, I'm sorry to hear the first impression wasn't great when you set up the box. I can see you spoke with technical support yesterday and that subscription channels are now working. Let me know if you're still seeing any issues.