how do i contact plusnet regarding the start date of my contract

sunshinewelly · ‎16-06-2020

i switched over from BT yesterday and picked a future date for the switch so it consider with my end of contact with BT

however plusnet have picked an earlier date and i have now been told by BT that i will have to pay charges for breaching my contract by terminating it earlier .

its only 7 days but its not a good start by plusnet

WillF · ‎31-03-2020

Hi @sunshinewelly, welcome to the forums. Please bear in mind when we notify providers to arrange a transfer these are provisional dates and can be changed. I've sent some further information via email in relation to your account.

If this post resolved your issue please click the 'This fixed my problem' button

Will
Plusnet Help Team

Strat · ‎14-04-2007

Moderators Note
This topic has been moved from ADSL Broadband to My Order.

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how do i contact plusnet regarding the start date of my contract

how do i contact plusnet regarding the start date of my contract

Re: how do i contact plusnet regarding the start date of my contract

Re: how do i contact plusnet regarding the start date of my contract