cancel
Showing results for 
Search instead for 
Did you mean: 

gift card

skylandn
Newbie
Posts: 3
Registered: ‎23-04-2020

gift card

how i get my gift card ? 

5 REPLIES 5
panda25
Plusnet Help Team
Plusnet Help Team
Posts: 48
Thanks: 10
Fixes: 2
Registered: ‎09-03-2020

Re: gift card

Hi

 

We have a helpful guide to our cashback and rewards which may be able to answer your question here: https://www.plus.net/home-broadband/faqs/cashback-and-vouchers/.

 

Thanks

 

Jo

 Jo Clark
 Plusnet Help Team
skylandn
Newbie
Posts: 3
Registered: ‎23-04-2020

Re: gift card

thanx a lot 

 

i try by phone keep waiting for more than 30 minutes and no answer. i click the mail but it looks inactive Sad

panda25
Plusnet Help Team
Plusnet Help Team
Posts: 48
Thanks: 10
Fixes: 2
Registered: ‎09-03-2020

Re: gift card

Good evening, I have checked your account and it appears that you have signed up by an affiliate (Top Cashback). You will have to chase your cashback with these. Unfortunately we would not be able to assist you further with this.

 

If you have any more questions please do not hesitate to contact us further.

 

 

 Jo Clark
 Plusnet Help Team
skylandn
Newbie
Posts: 3
Registered: ‎23-04-2020

Re: gift card

my cash back is ok they did what they promise. on your offer when i bouht it was a gift card 60 pounts if i well remember that i had to wait few months before claim it from Plus net. i havent seen any notice saying if you bay from top cashback you will not get the gift card or what ever the bait is.

tinytaco
Plusnet Help Team
Plusnet Help Team
Posts: 457
Thanks: 63
Fixes: 29
Registered: ‎30-03-2020

Re: gift card

@skylandn Our records do show that this is a 3rd party sign up, it isn't a cashback offer taken directly from Plusnet. You'll need to check in with QuidCo or Top cash back.

 Noor
 Plusnet Help Team