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gift card email not received

Posts: 1
Registered: 2 weeks ago

gift card email not received


I signed up on 21st April and have been activated since 6/5 but I have not yet received my gift card email, I was told when I called to sign up that I would get an £80 gift card

The reward FAQ states that I should have received my mail within 10 days. 

Please can you advise when I will be sent the mail? I check my spam folder regularly and definitely haven't received anything.

nb. I did not sign up via a cash back site. 

Plusnet Help Team
Plusnet Help Team
Posts: 191
Thanks: 38
Fixes: 15
Registered: ‎08-04-2020

Re: gift card email not received

Hi @lsprake77


Welcome to the forum.


I am sorry to hear that you've not received this email. I have now attached copy of this email with link to form you will need to fill here

If there is anything else we can help you with - please let us know.

 Plusnet Help Team