cancel
Showing results for 
Search instead for 
Did you mean: 

firbe upgrade no confirmation Email

coficymru
Newbie
Posts: 2
Registered: ‎19-01-2017

firbe upgrade no confirmation Email

Put in an order on Tuesday 17th and awaiting confirmation email.

included screen shouts of account, cant make head or tales of it

 

cheers

 

Moderator's note by Mike (Mav): Order number removed from a public forum.

3 REPLIES 3
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: firbe upgrade no confirmation Email

Sorry to hear that.

I've checked your account and I can see that the fibre upgrade is due to complete on the 26th.

You should receive the router in the next couple of days.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
coficymru
Newbie
Posts: 2
Registered: ‎19-01-2017

Re: firbe upgrade no confirmation Email

email came through this PM,

 

thanks

BenB
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 541
Fixes: 20
Registered: ‎02-03-2015

Re: firbe upgrade no confirmation Email

No problems @coficymru

Just get in touch if you need any further assistance and we'll be more than happy to help.