firbe upgrade no confirmation Email

[#1]

Put in an order on Tuesday 17th and awaiting confirmation email.

included screen shouts of account, cant make head or tales of it

cheers

Moderator's note by Mike (Mav): Order number removed from a public forum.

[#2]

Sorry to hear that.

I've checked your account and I can see that the fibre upgrade is due to complete on the 26th.

You should receive the router in the next couple of days.

[#3]

email came through this PM,

thanks

[#4]

No problems @coficymru

Just get in touch if you need any further assistance and we'll be more than happy to help.