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firbe upgrade no confirmation Email

coficymru
Newbie
Posts: 2
Registered: 19-01-2017

firbe upgrade no confirmation Email

Put in an order on Tuesday 17th and awaiting confirmation email.

included screen shouts of account, cant make head or tales of it

 

cheers

 

Moderator's note by Mike (Mav): Order number removed from a public forum.

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,553
Thanks: 250
Fixes: 111
Registered: 01-01-2012

Re: firbe upgrade no confirmation Email

Sorry to hear that.

I've checked your account and I can see that the fibre upgrade is due to complete on the 26th.

You should receive the router in the next couple of days.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
coficymru
Newbie
Posts: 2
Registered: 19-01-2017

Re: firbe upgrade no confirmation Email

email came through this PM,

 

thanks

Plusnet Help Team
Plusnet Help Team
Posts: 517
Thanks: 51
Fixes: 18
Registered: 02-03-2015

Re: firbe upgrade no confirmation Email

No problems @coficymru

Just get in touch if you need any further assistance and we'll be more than happy to help.

If this post resolved your issue please click the 'This fixed my problem' button
 Ben Babinski
 Plusnet Help Team