can i return an uneeded router for a refund?

[#1]

Just moved to Plusnet, activated today, and working well.

I don't require the plusnet router I was sent, as I have my own modem and separate router (a synology 2600ac) which works much better. I have not opened the plusnet router which is still sealed.

I did raise a support question about this, but have received no reply. (#204726197)

Can I return it for a refund?

[#2]

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@rbn wrote:

Can I return it for a refund?

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Doesn't seem likely, given that it's free in the first place.

You can request a post-paid bag to return it - otherwise keep it as a spare.

[#3]

However if you ever have a fault, you will not get support from PN on your current setup - why not keep ot just in case.....

[#4]

Just stick it in the back of a drawer and forget about it, it's good to have a spare just in case.

[#5]

I already have several spare routers!

[#6]

Yes that is what I have done.