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broadband installation problems

FIXED
afro2412
Newbie
Posts: 3
Registered: 27-06-2017

broadband installation problems

My order was meant to complete yesterday and my phone works but now I have no internet, I cant get through on the phone as its a 30 minute wait. When will my broadband workHuh
5 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 17,636
Thanks: 619
Fixes: 159
Registered: 05-04-2007

Re: broadband installation problems

Fix

Hi there,

 

It appears your orders are complete. I've just activated your account so if you set up your router you should be good to go.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
afro2412
Newbie
Posts: 3
Registered: 27-06-2017

Re: broadband installation problems

Its still not working and the automated service is still saying its not up and running yet. I rely on the internet for study, I need it working ASAP
Plusnet Help Team
Plusnet Help Team
Posts: 4,071
Thanks: 852
Fixes: 208
Registered: 21-04-2017

Re: broadband installation problems

Checking your account, it looks like you're online since making this post?

 

Let us know if you have any problems.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
afro2412
Newbie
Posts: 3
Registered: 27-06-2017

Re: broadband installation problems

Yeah its all working now thank you
Plusnet Help Team
Plusnet Help Team
Posts: 4,028
Thanks: 736
Fixes: 165
Registered: 25-03-2015

Re: broadband installation problems

Glad to hear that, thanks for letting us know.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team