automated system not working again
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automated system not working again
02-03-2017 5:45 PM
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if i hadnt queried why i had 4 unanswerd questions on my account i wouldnt have known the the 4 different emails telling me that i had these questions but that dont have to do anything its all in hand were in fact all incorrect if i hadnt asked i wonder how long it would have dragged on.
i have sat waiting for a week with nothing happening thinking its all ok and counting down the days to being transfered trusting the regular emails supposedly reassuring me. the customer services person i spoke to on chat has manually started my order now. 17/03/17 expected date
if you have a new order may be worth just asking whats happening dont trust the auto emails imho.
good luck
Re: automated system not working again
13-03-2017 12:26 AM
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can someone reassure me this order is still progressing and will complete as i was told earlier ie. on the 17th/18th.
forgive me if i am a bit nervous after the less than accurate info and mistakes i first got and the diabolical service i got before that at talk talk. i know that was not your fault but it all adds to my unease and distrust. thanks.
Re: automated system not working again
13-03-2017 9:03 AM
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Hi there @maulz first of all I am sorry that your thread wasn't picked up sooner.
I've looked into your account and I can see your orders are in progress for the 17th March. The service can go live at any point up to midnight. I hope this helps.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: automated system not working again
14-03-2017 10:26 AM
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thank you for checking the next 3 days are going to drag waiting
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