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Your order is currently being processed

FIXED
ethernal
Newbie
Posts: 2
Registered: Friday

Your order is currently being processed

Good day. I live and work in Bay Royal Hotel, Whitby. I want my own internet inside my room. I've got a permission from hotel, but hotel are using their phone line and they want to keep it. So do I need new phone line to my room or can you use existing one without changing hotels phone line and internet?

2 REPLIES 2
Plusnet Help Team
Plusnet Help Team
Posts: 7,259
Thanks: 758
Fixes: 290
Registered: ‎01-01-2012

Re: Your order is currently being processed

Fix

Thanks for getting in touch @ethernal

You would need to have a new line installed in this case if the hotel is wanting to retain their existing line.

As you've already signed up you'd need to call us on 0800 432 0200 and pay the £49.99 New Line Installation fee to progress the order

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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ethernal
Newbie
Posts: 2
Registered: Friday

Re: Your order is currently being processed

Thank You for answer! Everything should be okay now