Will my order complete today?

[#1]

We have moved house and therefore cancelled our phone/fibre at our previous property, and ordered Plusnet at our new place. Previous message updates say it will complete today but no more information as to when, and the order tracker won’t work as it seems to be showing the original order at our last address.
Any idea if we will be connected today? Fibre order number is 4-798015362731

[#2]

Have you been given the telephone number for the new service?
If so try popping the telephone number in link
https://www.dslchecker.bt.com

[#3]

No, unfortunately no phone number given..

[#4 · Accepted solution]

Hi @tomnickrich, it looks like the order completed earlier this morning and your account is now showing an active connection.

Hopefully you're now up and running as expected, but do let us know if there's anything else we can help with.

Thanks.

[#5]

All working! Thank you! 

[#6]

Glad to hear that, thanks for letting us know!