Whose good at prov?

MattyC · ‎10-04-2014

Hey up,

I'm moving back to Sheff from Vietnam - Can someone take a personal ticket and keep a beady eye on my order? It'll be an NLI/FTTC sim so plenty of opportunity for things to go wrong. Let me know so I can PM my (mum's) username.

Tar

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet

dvorak · ‎11-01-2008

Welcome back

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'

Gandalf · ‎21-04-2017

Hey dude, yup welcome back!
Drop me a PM and I’ll be happy to keep a watchful eye over things.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.

Anoush Mortazavi
Plusnet

MattyC · ‎10-04-2014

Cheers Adie mate! How many parkruns are you up to now?

Anoush - PM. Is the order committed?

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet

Gandalf · ‎21-04-2017

@MattyC Yup it committed at 08:22 this morning for an appointment on 27/09/19 in the AM slot and the FTTC order is showing the same. I'm on holiday then but @MatthewWheeler has agreed to take ownership via ticket 194105350 I've created.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.

Anoush Mortazavi
Plusnet

Townman · ‎22-08-2007

Welcome back Matty!

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

MattyC · ‎10-04-2014

@Townman - Cheers mate!

Btw I'm all up and running. My mum is happy. The engineer took two sugars in his tea.

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet