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Where is my router?

JuliaG
Newbie
Posts: 4
Registered: ‎30-03-2020

Where is my router?

‎30-03-2020 11:09 AM

Hi Plusnet,

I upgraded to the 'Ultimate Fibre' package on 19th March only to be told that it would take just 4 days to receive my new router. This morning's post has arrived and still no router. Any idea when we will receive it please?

 

Kind regards

JuliaG

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dvorak
Moderator
Moderator
Posts: 29,503
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Registered: ‎11-01-2008

Re: Where is my router?

‎30-03-2020 11:48 AM


Moderators Note


This topic has been moved from ADSL Broadband to My Orders

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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JuliaG
Newbie
Posts: 4
Registered: ‎30-03-2020

Re: Where is my router?

‎31-03-2020 2:31 PM

what does moving it to my orders mean please?

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