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When will my broadband be switched?

Tinaduff123
Newbie
Posts: 3
Thanks: 1
Registered: ‎27-11-2021

When will my broadband be switched?

I processed my broadband switch to plusnet on 11 November, I received an email to say my phone line will be switched on 3 December but nothing about the broadband and when will I receive the router?
2 REPLIES 2
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 114
Registered: ‎01-12-2020

Re: When will my broadband be switched?

Hello @Tinaduff123

Welcome to our online Community Forum.

It looks like you've been in touch with our team on Social Media, and have been advised that both phone and broadband services will go live on 03/12/2021 at any point up to midnight. Smiley

 Adam
 Plusnet Help Team - Leeds
Tinaduff123
Newbie
Posts: 3
Thanks: 1
Registered: ‎27-11-2021

Re: When will my broadband be switched?

Thanks Adam