Showing results for 
Search instead for 
Did you mean: 

When will my broadband be active?

Posts: 1
Registered: ‎21-05-2016

When will my broadband be active?

I've just switched from sky to plusnet my account said my broadband would be active from midday yesterday (the 20th) . But it is still not working and my account now says
"We're waiting for confirmation that your broadband order, due , has completed." When will I be able to get online?
Plusnet Help Team
Plusnet Help Team
Posts: 16,885
Thanks: 883
Fixes: 221
Registered: ‎27-04-2007

Re: When will my broadband be active?

Hi there,


I'm sorry to see that your order was delayed slightly but I'm glad to see that this has been picked up and dealt with via ticket 126271885 today.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team