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When will my broadband be active?

owenmccollam
Newbie
Posts: 1
Registered: 21-05-2016

When will my broadband be active?

I've just switched from sky to plusnet my account said my broadband would be active from midday yesterday (the 20th) . But it is still not working and my account now says
"We're waiting for confirmation that your broadband order, due , has completed." When will I be able to get online?
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 12,735
Thanks: 104
Fixes: 32
Registered: 27-04-2007

Re: When will my broadband be active?

Hi there,

 

I'm sorry to see that your order was delayed slightly but I'm glad to see that this has been picked up and dealt with via ticket 126271885 today.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team