When to expect the full fibre upgrade to happen
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Re: When to expect the full fibre upgrade to happen
02-09-2024 11:21 AM
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Re: When to expect the full fibre upgrade to happen
02-09-2024 11:30 AM
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Thanks for responding @Star-Light100
I've sent a further reply confirming the engineer's visit
Hopefully, all will be brought to a close tomorrow
Re: When to expect the full fibre upgrade to happen
04-09-2024 6:09 PM - edited 04-09-2024 6:10 PM
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Re: When to expect the full fibre upgrade to happen
04-09-2024 6:15 PM
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@Star-Light100 Thank goodness you got an engineer who knew what he was doing. There are sadly a lot who just cba, but I must admit, all those I have had have resolved issues - even if it did, on one occasion, take the areas highest SFI about five hours.
Re: When to expect the full fibre upgrade to happen
04-09-2024 6:32 PM
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Great news. I guess the engineer didn't actually do anything apart from phone BT DCoE. It's just crazy that an ISP has to call an OR engineer out to get this sort of fault fixed!
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: When to expect the full fibre upgrade to happen
04-09-2024 7:59 PM
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Re: When to expect the full fibre upgrade to happen
4 weeks ago
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Re: When to expect the full fibre upgrade to happen
a week ago
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Re: When to expect the full fibre upgrade to happen
Friday
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@Star-Light100 I can see this is with the HLE team now. I will leave it with them so we don't get wires crossed.
Re: When to expect the full fibre upgrade to happen
Friday
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Re: When to expect the full fibre upgrade to happen
Friday
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@Shep41 great minds think a like. I was going to acknowledge the irony in what I was saying haha
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