10-05-2016 2:05 PM - edited 10-05-2016 2:09 PM
I was wondering if someone from Plusnet could tell me when my broadband is due to activate? My username is ohmnet.
My telephone line was switched over to you this morning, but on my order status page, there are placeholder names where the BB date should have been inserted. See below:
Your order is now complete
Your call plan is ready to use.
Your phone number is 0*********.
BroadbandUnlimited Fibre Extra Broadband
Your order is due to complete
The engineer appointment to install your broadband service is booked for %appointmentDate%between %appointmentStartTime% and %appointmentFinishTime%.
Unavailable at this time? Change it up to two working days before - just call us on 0800 432 0200.
If you've ordered a router it will arrive before your activation date. Please don't connect it until we confirm you're active.
Thanks for your help
Fixed! Go to the fix.
10-05-2016 2:16 PM - edited 10-05-2016 2:21 PM