cancel
Showing results for 
Search instead for 
Did you mean: 

When does my bill start.

Christineshaw
Newbie
Posts: 1
Registered: ‎01-02-2018

When does my bill start.

I am wondering when my bill starts

Moderator's note by Mike (Mav): Changed thread title to reflect issue after move.

3 REPLIES
Moderator
Moderator
Posts: 18,589
Thanks: 2,888
Fixes: 238
Registered: ‎06-04-2007

Re: When does my bill start.

Moderator's note by Mike (Mav): This thread is now in the appropriate board.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Baldrick1
Aspiring Hero
Posts: 2,009
Thanks: 848
Fixes: 67
Registered: ‎30-06-2016

Re: When does my bill start.

I believe that it starts the day your service goes live.

Plusnet Help Team
Plusnet Help Team
Posts: 6,129
Thanks: 592
Fixes: 231
Registered: ‎01-01-2012

Re: When does my bill start.

@Christineshaw Hi Christine.

As you pay for the first month of service upfront your next bill is generated a month after your first service goes live.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team