What speed can I really get if I switch?
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02-08-2021 12:35 PM
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Plusnet's speed checker says I can get Fibre (presumably that's FTTC) with an estimated speed of 8 to 14Mb downstream (presumably that's megabits per second) and 1Mb upstream.
I've just had a phone call from a company claiming to have run a line test and promising over the phone, but not in writing, a speed of 15.72MBit/sec both upstream and downstream. They claim to be BT resellers, so this is presumably exactly the same service that Plusnet would offer. However, the other company offers services aimed at business, rather than domestic use.
Why are the speeds so different? Is it the case that Plusnet caps the upstream bandwidth at 1MBit/sec but this other company doesn't? Or is Plusnet's speed-checker just being very conservative? Can we stay with Plusnet (and keep our force9.co.uk email address) and get the kind of speed that the other company is offering?
Fixed! Go to the fix.
Re: What speed can I really get if I switch?
02-08-2021 12:43 PM
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Hi @mnslaker
Have you tried this link https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
It will give a better indication on what your phone line can offer for ADSL and VDSL, I wouldn't trust cold calls regarding any service.
Hope this helps
Dan.
Re: What speed can I really get if I switch?
02-08-2021 12:44 PM
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Moderators Note
This topic has been moved from Fibre to My Order
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If it fixed it click 'This fixed my problem'
Re: What speed can I really get if I switch?
02-08-2021 1:02 PM
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Thanks, Dan. This is what I saw:
TBH, I don't think this site is really aimed at me 🙂
I can see that FTTC is available. But if that's the same thing that's described further down as "WBC Fixed Rate" then the predicted speed is horrible and I should just stick with ADSL.
02-08-2021 1:05 PM
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There isn't much if any improvement over ADSL.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: What speed can I really get if I switch?
02-08-2021 1:07 PM
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Thanks @dvorak . It sounds as if the other company is making promises it can't keep. We'll stay with Plusnet.
Cheers,
Markus
Re: What speed can I really get if I switch?
02-08-2021 6:50 PM - edited 02-08-2021 6:50 PM
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Cheers for your post @mnslaker
I thought I’d post more to set expectations about keeping your Force9 emails if you do ever leave us. In a nutshell, the answer’s basically sadly no, because there’s no Force9 Mail package we can move you to.
In theory we can put you on the Plusnet Mail package, but reinstating your F9 email addresses would be a bit of a bodge in the systems with no guarantee it’d work.
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