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What PlusNet email address should I add to Safe Senders

FIXED
elambert
Newbie
Posts: 2
Registered: ‎03-07-2020

What PlusNet email address should I add to Safe Senders

Hello,

I've just signed up to switch to PlusNet from BT. I am yet to receive any email from PlusNet so am concerned that Hotmail is junking them. Nothing is in Junk Email but Hotmail seems very picky these days, especially with emails that have attachments. So please could somebody tell me what email address/domain PlusNet send email communications out on, so that I can add itr to my Safe Senders list ...

Thanks,

Eugene 

3 REPLIES 3
Owain_2
Rising Star
Posts: 51
Thanks: 13
Fixes: 3
Registered: ‎14-08-2019

Re: What PlusNet email address should I add to Safe Senders

Fix

support@plus.net for most things

no-reply@plusnetrewards.com for any reward cards

plusnet@comm.plus.net for general information

community@plus.net for forum updates

elambert
Newbie
Posts: 2
Registered: ‎03-07-2020

Re: What PlusNet email address should I add to Safe Senders

Thanks, that's very useful.

MisterW
Superuser
Superuser
Posts: 9,678
Thanks: 2,537
Fixes: 187
Registered: ‎30-07-2007

Re: What PlusNet email address should I add to Safe Senders

... and for some strange reason

donotreply@plus.net  for communication regarding a PlusNet mobile account

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.