Waiting
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Waiting
03-10-2018 9:59 PM
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My original order was on 19 September. No router. And connection date for fibre is 10 October. This is twice as long as I was expecting to get fully connected. Disappointed. I need to make international calls on video daily.
Re: Waiting
04-10-2018 3:09 PM
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Hi there,
I am sincerely sorry for to hear about the issues you've had.
I have looked into your account and left a ticket with some information. You can view this here
Should you have any further queries, please get in touch.
Thank you,
Aisha
Re: Waiting
05-10-2018 5:28 AM
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Re: Waiting
11-10-2018 3:52 PM
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Re: Waiting
11-10-2018 9:52 PM
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Re: Waiting
15-10-2018 12:09 PM
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Waiting to hear when engineers might come....
Re: Waiting
16-10-2018 3:07 PM
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Hi @SirDave ,
We're sorry for the delayed response. I can see from your account that everything seems to be well in hand.
Please let us know if you require any further assistance.
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