Waiting to go live: very very disappointing
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- Re: Waiting to go live: very very disappointing
Waiting to go live: very very disappointing
15-10-2018 2:42 PM
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Re: Waiting to go live: very very disappointing
15-10-2018 3:05 PM
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Re: Waiting to go live: very very disappointing
15-10-2018 4:25 PM
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Re: Waiting to go live: very very disappointing
16-10-2018 9:18 AM
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Hello @Rhetorik2018,
Sorry for the delay in getting back to you, we are happy to hear the issue is now resolved. There are several threads that provide information on how to set up your TalkTalk router with our service, one can be found here.
The username you will need is your account username@plusdsl.net and your account password as the password.
Please don't hesitate to get back in touch should you have any further quearies.
Re: Waiting to go live: very very disappointing
17-10-2018 1:15 PM
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Re: Waiting to go live: very very disappointing
17-10-2018 2:38 PM
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Sorry to hear this.
Unfortunately it looks like the broadband part of your order failed within our suppliers systems so we've had to replace it and request it's expedited which is expected to complete tomorrow by midnight.
I understand that one of my colleagues in our complaints team has taken ownership of this for you and he'll update you via ticket 183554414 when we have more info.
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