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Waiting to be connected

RGoodhall
Newbie
Posts: 4
Thanks: 1
Registered: ‎18-02-2019

Waiting to be connected

I paid the initial switch over fee on the 28/1/19 and was told I would be connected today. My router as arrived but I’ve had no internet since this morning and it’s now 11pm.
3 REPLIES 3
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,571
Thanks: 10,287
Fixes: 1,600
Registered: ‎21-04-2017

Re: Waiting to be connected

Hi there.

I can see your order completed quite late last night but your account hasn't activated automatically so I've pushed this through.

Can you let us know how it goes once you've setup your router?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
RGoodhall
Newbie
Posts: 4
Thanks: 1
Registered: ‎18-02-2019

Re: Waiting to be connected

All up and running thanks, got the txt msg around midnight so I plugged in my router and it’s working fine.
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,571
Thanks: 10,287
Fixes: 1,600
Registered: ‎21-04-2017

Re: Waiting to be connected

Cool, let us know if you need any assistance

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet