cancel
Showing results for 
Search instead for 
Did you mean: 

Waiting for hub and broadband start date over 2 weeks gone. How do you find out when connection is

MJP
Newbie
Posts: 1
Registered: ‎17-02-2022

Waiting for hub and broadband start date over 2 weeks gone. How do you find out when connection is

Trying to get connection date
2 REPLIES 2
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,888
Thanks: 409
Fixes: 91
Registered: ‎22-01-2018

Re: Waiting for hub and broadband start date over 2 weeks gone. How do you find out when connecti...

Hiya @MJP,

 

I'm really sorry for the delay you have experienced and for the inconvenience has caused.

 

I can see there was a cease on the line which caused the first delay and then our system failed to place the orders.

 

They have been placed today and I have made sure that you should be updated here and here within 48 hours with a date the orders will complete.

 

Please do come back to me at anytime and I can check for an update. I am really sorry for the delay. 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
dvorak
Moderator
Moderator
Posts: 29,456
Thanks: 6,615
Fixes: 1,482
Registered: ‎11-01-2008

Re: Waiting for hub and broadband start date over 2 weeks gone. How do you find out when connection


Moderators Note


This topic has been moved from Fibre to My Orders

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'