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Waiting for broadband activation

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Newbie
Posts: 2
Registered: ‎27-08-2019

Waiting for broadband activation

My phone was transferred this morning but I am now waiting for my broadband to activate(broadband from BT was cut last night at midnight).

Is it normal for the switchover to take so long?

Should it activate at some point today?
3 REPLIES 3
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Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: Waiting for broadband activation

Hi @tomg1

 

Thank you for getting in touch. 

 

On checking your account it appears a notification has gone out to you regarding notification. 

 

Can you please let us know if you experience any issues with your service? 

 

Kind Regards

 

Ollie 

Highlighted
Newbie
Posts: 2
Registered: ‎27-08-2019

Re: Waiting for broadband activation

Hi @OllieC 

 

I recieved a notification about 30 minutes ago, everything is now up and running and there doesn't seem to be any issues.

 

Thanks for the help.

 

Tom

Highlighted
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: Waiting for broadband activation

Anytime @tomg1

 

If you need us for anything else, please feel free to give us a shout as we're always happy to help. 

 

Kind Regards