Waiting for activation of my broadband

[#1]

Hello, I'm writing here because I couldn't connect to online chat.

I wanted to ask about status of my order because I did received router already, my phone line is working but my broadband not.

I ordered it on 23.04.2018 so it's really long time waiting.

I'm new customer but already a bit disappointed.

Thanks for info..

[#2]

Hi @Sharter0N

Thanks for getting in contact. Looking into the broadband order, I can see this has recently completed, your account details have been updated and you appear to have an active connection on your side?

Let us know if you need any further assistance.