Voicemail Extra - Awaiting activation

[#1]

Placed order via web over 1 week ago for voicemail extra

SHowed it would be available after 24 hours

1 Week later still processing, contacted customer support on Monday - "all will be sorted in 24 hours"

Still "Voicemail Extra   [ Awaiting activation ]"

Any ideas?

Cheers

Al

[#2]

Hi @alnapp

Thanks for getting in touch and I am sorry if you have had a bad experience recently with our level of support.
I have responded via a ticket on your account with further detail on your issue. You can view these details here

If you have any questions feel free to get in touch

[#3]

Hi Warwick
Just checked my account and it is still showing order in progress 48 hours after the 24 you mentioned it would take to solve.

Cheers

Al

[#4]

Hello@alnapp I do apologise that your Voicemail Extra feature has still not been added onto your account.

I have updated your ticket with a response. You can view this by Clicking Here

Should you require any further assistance, please do get back in touch with us.

Best wishes.