I went through the sign up process for a new LIne + BB package with PN entering my details as well as paying the first amount, then entered bank details for the direct debit, then when I pressed continue, all that happened was redirecting to the Plusnet Homepage
Zero confirmation or acknowledgement that my account was setup.
I cannot Login to my Plusnet Account either with the UN and PW I set up when entering details for this account.
PN do not have my email as I only ticked the box for a new Plusnet email, which I set up when entering my details
Also I wanted to change over from my old ISP on a particular date, but there was no option to notify PN of the date on sign up
Now I am very worried that I was scammed by a fake site