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Upgrading from ADSL to Fibre.

redmonkey391
Hooked
Posts: 9
Thanks: 1
Registered: 4 weeks ago

Upgrading from ADSL to Fibre.

Hi, can I have an update on my order it should have been upgraded on the 15th August. Thanks.

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 1,002
Thanks: 168
Fixes: 33
Registered: ‎07-12-2017

Re: Upgrading from ADSL to Fibre.

Hi @redmonkey391, I have checked the order and it looks like we requested the 15th August but the actual committed date has been pushed back due to engineer availability.

 

I've confirmed the date this will complete on the ticket here.

 

Please just get back to us if you have any further queries.

 

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team